Frequently Asked Questions

You do not need a PayPal account to make a purchase. We use PayPal as one of our payment gateways as its safe to use for payment, just select this option and enter your card details for purchase.

You can use your credit or debit card to purchase your products by using the Stripe payment option as we use Stripe to process card payments. You do not need a Stripe account for this.

Postage and handling is covered by the customer (unless a subscriber)  and will be charged automatically to the customer upon checkout unless the items offer free postage and handling. Exchange for a different flavour returns on items and re-postage must be covered by the customer. Please note, shipping to different states and or overseas outside of Australia may incur extra fees or charges, please check to see postage and handling costs before making a purchase. All subscribers get free shipping!

All our shippments come with a tracking once your order is processed and dispatched will provide you with a tracking number via email. If you have issues with your tracking number feel free to contact us.

If payment is sucessful all orders are processed and dispatched within 1 business day of purchase date.

Coming Soon.

We sell 3 different flavours.

• Natural Chocolate
• Salted Caramel
• Vanilla

Are you an avid youtuber, instagram or snapchat influencer? Is your blog the next best thing?!

We would be glad to partner with you by sending you a limited amount of Organic Innovation Products for a professional review on social media or video review on youtube.

If you are interested Click Here.

If you’re not happy with your product in the first 48 hours of receiving it simply get in touch for returns or refunds)